Vast numbers of employees now work remotely, and it\u00e2\u20ac\u2122s too late to develop a set of remote-work policies if you didn\u00e2\u20ac\u2122t already have one. But there are ways to make the remote-work experience productive and engaging \u00e2\u20ac\u201d for employees and the organization.<\/p>\n
\u00e2\u20ac\u0153At most organizations, scenario planning focuses on the necessary operational responses to ensure business continuity. Few of these plans address the ability or bandwidth of employees to focus on their work,\u00e2\u20ac\u009d says Brian Kropp, Distinguished Vice President, Research, Gartner.<\/p>\n
Use both direct conversations and indirect observations to get visibility into employees\u00e2\u20ac\u2122 challenges and concerns. Use every opportunity to make clear to employees that you support and care for them. To facilitate regular conversations between managers and employees, provide managers with guidance on how best to broach sensitive subjects arising from the COVID-19 pandemic, including alternative work models, job security and prospects, impact on staffing and tension in the workplace.<\/p>\n
Make sure employees have the technology they need to be successful, which may be more than just a mobile phone and laptop. For example, if you expect employees to attend virtual meetings, do they have adequate cameras?<\/p>\n
Even if you don\u00e2\u20ac\u2122t have an extensive set of technology and collaborative tools available, you can equip employees to function effectively when remote. But don\u00e2\u20ac\u2122t just assume that people know how to operate with virtual communications \u00e2\u20ac\u201d or are comfortable in that environment.<\/p>\n","protected":false},"excerpt":{"rendered":"
Concerns like these can raise volumes, increase expenses and strain your staff. And they\u00e2\u20ac\u2122re still just the tip of the iceberg, because customers are delaying or canceling purchases…<\/p>\n","protected":false},"author":1,"featured_media":23,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[9,10],"tags":[],"class_list":["post-261","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-consulting"],"yoast_head":"\n